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Please ask questions in the Questions Thread. Thank you.Welcome! Please read the following before posting. I am looking to test Genesys web messenger and this would help. If you could share the steps to configure it and run it that would be great.

Duplenne I was wondering if you could share the code to run a chat button on a website using TamperMonkey. Subject: RE: chat / predicitive engagement demo with chrome demo extension or tampermonkey Sidebar & need help panel should now appear on your website Then open your website, the one you set in tag.Paste the source into the script window and hit save.Open it and click add script tab (icon with + symbol).If not delete cobrowse section in the script. It implies that all pre-requisites done on GC of course. Please find attached the script I use when I do some demo. I would be very interested in the chat script you can share.ĭid you configure the correct URL related to your org, ?

predicitve engagement also doesn't seem to Duplenne, I was referring to the Genesys Demo Extension, not the Genesys chrome extension you mention above. Sometimes chat/callback will work, sometimes it doesn't. predicitve engagement is also working fine.īut when I connect to my eu-central-1 based org, the behaviour is erratic. When connecting to the purecloudnow demo environment, I can do chats, callbacks. Subject: chat / predicitive engagement demo with chrome demo extension or Wakefield-Carl I tried the chrome extension first. It is working fine when using the genesys demo org but doesn't work using my own org in Frankfurt.Īs a bonus, maybe someone has experience using tampermonkey and has some scripts or insights to share?

I have an org located in Frankfurt and I'm trying to use the extension, but no luck so far. Subject: chat / predicitive engagement demo with chrome demo extension or tampermonkeyĭid anyone have any luck giving a customer demo with the chrome genesys demo extension (on top of the customer website) using your OWN org (not the genesys demo org)? And for your bonus, i can share with you a chat script to simulate a genesys cloud chat button on any website.

Is tampermonkey safe to use